How do I contact i789 if I think I have a gambling problem?

You can reach i789's 24/7 live chat support directly in Burmese. You can also email support@i789.mom. We can help with setting gambling limits, blocking your account, and directing you to counselling contacts.

i789 • Responsible Gaming

Play Responsibly at i789

Gaming is meant to be fun — i789 provides tools and services to help you set your own limits and maintain healthy gaming habits.

Gaming and Responsibility

i789 is a platform built for Myanmar players to enjoy themselves. Gaming is a form of short-term entertainment, a way to exercise your thinking, and a chance to test your luck. However, because gaming carries risks that can affect your life, it can have unwanted impacts on your finances, relationships, and health.

That is why Responsible Gaming is a core value of our service at i789. All players must be 21 or above, and we provide tools for personal deposit limits, time limits, and self-exclusion. We are here with you to make sure gaming stays fun without affecting your life.

Every player's conduct, ability to make decisions, and self-control are always respected on this platform. Do not treat gaming as a way to earn income — see it as a form of recreation within a budget you can afford.

Player Protection Tools

i789 provides self-control tools available to every player.

Deposit Limits

Deposit Limit

You can set a limit on how much you deposit within a day, a week, or a month. Keeping to a budget helps you maintain gaming at a healthier level.

Time Limits

Session Time Limit

Set a weekly playing time limit and receive an automatic alert when the limit is reached. Controlling your playing time helps you make better decisions.

Self-Exclusion

Time-Out and Self-Exclusion

If you want to take a short break from gaming, you can choose Time-Out. If you need a longer break, you can set Self-Exclusion directly from your account.

Alert

Balance Alert

An automatic alert is sent when you approach the limit you have set. Designed to help you keep track of your money while playing.

Support

24/7 Expert Support

If you need help managing your play, you can reach our 24/7 live chat in Myanmar language or email us at [email protected].

21+ Policy

21 and Over Only

i789 is for players aged 21 and above only. Verification measures are in place to prevent underage play.

Do You Have a Gambling Problem

Gambling can become uncontrollable for some players. If you notice any of the signs below in your own life, seek help right away.

You are betting more than you originally planned
You keep increasing your bets trying to chase losses
Gambling is affecting your family, work, or education
You are borrowing money or going into debt to gamble
You feel distressed when you try to cut back or stop gambling
You hide your gambling from your family
You have tried to stop gambling at some point but were unable to

Seek Help

If you have any of the signs above, be aware that gambling may be becoming a problem. This is nothing to be ashamed of — there are services that can help.

i789 contact options —

24/7 Live Chat in Myanmar language — contact us directly from within your account
Email: [email protected]

We are always ready to help you. We can guide you in setting betting limits, temporarily suspending your account, or finding counselling services.

How to Set Limits

You can use the self-control tools on i789 through the following steps.

Log In to Your Account

Choose a Tool

You can choose whichever suits you best from deposit limits, play time limits, Time-Out, or Self-Exclusion.

Set Your Limit

Enter the amount or duration and confirm. It takes effect immediately, and a waiting period applies before any changes can be made.

Seek Support

If you cannot manage it on your own, contact i789 support via 24/7 live chat for direct assistance.

How to Maintain a Healthy Gaming Life

Responsible gambling is not just about using control tools — it also means changing your own mindset. Keep the following principles in mind for a enjoyable experience —

Set a budget before you start playing
Only play with money you are prepared to lose
Do not keep playing to try to recover losses
Time your sessions and take a break when they run long
Give time to the rest of your life too — family, friends, hobbies
Remind yourself regularly that gambling is not a way to earn income
If you are not thinking clearly, stop and come back the next day

Protecting Your Family and Children

i789 is for players aged 21 and above only. We take seriously the issue of children or underage individuals accessing gambling.

If you have children at home —

Keep the computer or phone you use for gambling somewhere children cannot access it
Do not forget to log out of your account
Do not share your login details with family members
If you have any concerns, contact [email protected] immediately

Where to Get Help

If you feel that gambling is becoming a problem —

i789 Live Chat — 24/7 in Myanmar language
[email protected]

We can also guide you to find professional treatment or counselling services.

Enjoy and Stay Protected at the Same Time

Activate your self-protection tools on i789 today while continuing to enjoy yourself — stay firmly in control of your own decisions.

i789 Login — Set Limits View FAQ

Responsible Gaming — Questions & Answers

The minimum age to play at i789 is 21. Account registration is strictly not allowed for players under 21, and verification systems are in place to enforce this. Only players aged 21 and above (21+) may access and play at i789.

Log in to i789 and go to your personal settings to set daily, weekly, or monthly deposit limits. Limits take effect immediately and can only be changed after the set period has ended — this is by design to prevent instant increases.

Time-Out is a tool to temporarily pause gaming for a period of days or weeks. Self-Exclusion is a longer-term tool — from 30 days up to 1 year — that blocks access to gaming entirely. During a Self-Exclusion period, we can also stop sending promotional emails.

You can reach i789's 24/7 live chat support directly in Burmese. You can also email [email protected]. We can help with setting gambling limits, blocking your account, and directing you to counselling contacts.

How long is "too long" depends on the individual — your own budget and how gaming fits into your life. However, if gaming is affecting your family, work, or health, we recommend cutting back on playing time. i789 provides session time limit tools so you can manage this yourself.

Always remember to log out of your account when you are done playing. Never share your login credentials with anyone. Make sure your phone or computer is kept somewhere children cannot reach. If you think a child may have accessed and played, contact i789 support immediately.