Privacy Protection

i789's Privacy Policy

Q: Can I request that my personal information be deleted?

Yes, you can. Contact support@i789.mom to request data deletion. However, data we are required to retain by law (for example, payment records) can only be deleted once that retention period has ended.

Q: How can I check what information i789 holds about me?

Submit an Access Request to support@i789.mom. We will share a copy of the information we hold about you. We will only process the request once we have verified the identity of the person making it.

This page clearly explains how i789 protects your personal information.

Last Updated: 30 October 2026

Introduction and Purpose

i789 is a digital platform that places strong priority on protecting the personal information of players in Myanmar. This Privacy Policy ("Policy") explains in detail how personal information related to you is collected, stored, protected, and may be disclosed when you use i789's website and related services ("Services").

This Policy applies to all users of any page, service, or feature on the i789 website. Please read this Policy carefully. By continuing to use the Services, you are considered to have accepted and agreed to the terms of this Policy. If you do not agree with any part of it, please stop using the Services.

Information We Collect

i789 collects only the information necessary to provide our services and create a good player experience. This can be divided into the following categories.

2.1 Information You Provide Directly

Name, email address, and phone number provided when registering an account
KBZPay, Wave Money, AYA Pay, and bank transfer details related to payments
National registration card or citizenship verification card information provided for age verification
Messages sent through customer support and communication channels

2.2 Information Collected Automatically

IP address, browser type, and device name
Website usage patterns — pages visited, games played, and time spent
Session data collected through Cookies and similar technologies
Deposit and withdrawal records, and gameplay history

2.3 Information Received from Third-Party Sources

i789 can receive payment confirmation details from payment platforms (KBZPay, Wave Money, AYA Pay) and cross-check results from automated fraud detection programs. Information obtained here will be used only for the purposes described in this policy.

How Your Information Is Used

i789 uses the personal information collected only for the following purposes—

Creating player accounts, verifying identity, and maintaining security
Processing deposits, withdrawals, and financial transactions
Verifying that players are 21+ and applying responsible gambling restrictions
Preventing fraud, threats, and money laundering
Improving service quality and enhancing the gaming experience
Sending promotional content and information that matches player preferences (with consent only)
Meeting legal and regulatory requirements and cooperating with relevant authorities
Providing 24/7 customer support and resolving issues

Cookies and Tracking Technologies

i789 uses cookies and similar technologies to improve its service and monitor website activity.

Types of Cookies

Essential Cookies — Required for the website's core functions (login sessions, payment processing).
Functional Cookies — Used to remember player preferences such as language selection and game settings.
Analytical Cookies — Used to understand website traffic patterns and improve services.

You can block cookies through your browser settings. Note, however, that blocking essential cookies may cause some services to work incorrectly.

Disclosure to Third Parties

i789 is committed to protecting players' personal information. The following explains how information may be disclosed to third parties—

5.1 Service Providers

Payment service providers such as KBZPay, Wave Money, and AYA Pay, IT and communications providers, and cloud service providers may access only the information they need to deliver their services. They are bound by data protection agreements aligned with i789's policy.

5.2 Legal Requirements

In situations involving a court order, subpoena, or other legally required action, i789 may provide the necessary information to government authorities or law enforcement agencies acting in accordance with the law.

5.3 Cases Where Information Will Not Be Shared

Except in the circumstances described here, i789 commits never to sell, rent, or transfer a player's personal information to any third party in any way.

Data Retention and Deletion

i789 retains personal information for as long as needed to fulfil service purposes or as required by law.

6.1 Retention Periods

Active accounts — up to 5 years after the service relationship ends
Payment records — up to 7 years from the date of the transaction
Customer support communication records — up to 3 years from the date of contact
Cookies and session data — deleted when the session closes or when the pre-set period expires

6.2 Data Deletion and Anonymisation

Once the retention period ends, i789 will delete personal information or anonymise it so that individuals can no longer be identified. If continued retention is required by law or regulatory obligation, deletion or anonymisation will take place as soon as that period expires.

Player Rights

Every player using i789's services has the following rights regarding their personal information—

Right of Access

You may request to view the personal information related to you that i789 has collected.

Right to Rectification

You may request that i789 correct any personal information that is inaccurate or incomplete.

Right to Erasure

You can request that personal data no longer needed for legal requirements be deleted. Data that must be kept for legal reasons — such as payment records — cannot be deleted until the required retention period has ended.

Right to Restriction

You can request that your personal data be restricted from being changed while a dispute about policy is ongoing.

Right to Object

You can ask i789 to stop processing your personal data for a specific purpose.

To exercise any of these rights, contact the i789 support team at [email protected].

Data Security Measures

i789 applies technical and administrative security measures to protect player data—

SSL (Secure Socket Layer) encryption is used for all data transfers
Player passwords are stored using a modern encrypted Hash Algorithm
Access to personal data is restricted to those who need it
Regular checks are carried out to protect servers and databases
Staff who handle personal data receive training on proper procedures

Even with these measures in place, no one can guarantee that data transfers over the internet are 100% secure. Players are also responsible for keeping their own account login details safe.

Age Restriction and Child Protection

i789 services are for players aged 21+ only. i789 has no intention of collecting personal data from anyone under 21.

Age verification is carried out when opening an account at i789. Any account found to belong to a player under 21 will be immediately closed and any existing data deleted. If you become aware of such a case, please notify us right away at [email protected].

Policy Changes

i789 may update this privacy policy from time to time. If significant changes are made, active players will be notified through their account communication channels. Continuing to use the services after such notice means you accept the changes.

To see what policy changes have been made, check the "Last Updated" date shown at the top of this policy.

Contact Us

If you have questions about this policy, want to exercise your personal data rights, or wish to make a complaint, you can reach i789's 24/7 Myanmar-language support team through the following—

Live Chat — Available 24/7 instantly via Live Chat on the website
Email — [email protected]

When submitting a personal data enquiry, including information that can verify which account it relates to will help us assist you faster.

Personal Data Protection FAQs

i789 never sells player personal information to third parties. We only share necessary information with payment platforms (KBZPay, Wave Money, AYA Pay) and technology service providers required to deliver our services, and with authorities only when legally required.

Yes, you can. Contact [email protected] to request data deletion. However, data we are required to retain by law (for example, payment records) can only be deleted once that retention period has ended.

Submit an Access Request to [email protected]. We will share a copy of the information we hold about you. We will only process the request once we have verified the identity of the person making it.

i789 protects all data transfers with SSL encryption, and payments are processed only through secure payment providers such as KBZPay, Wave Money, and AYA Pay. Card or bank account numbers are never stored unencrypted on i789's servers.

i789 uses Cookies to maintain login sessions, remember language and settings preferences, and understand website usage patterns. You can delete or block Cookies through your browser settings, but please note that some features such as login may be affected.

If there are significant changes, i789 will notify active players in advance through in-account communication channels. You can also check the "Last Updated" date at the top of this policy page at any time.